Stock you can trust — so omnichannel actually works.
A retailer running click-and-collect and ship-from-store can’t fulfil reliably because store inventory accuracy sits in the low-to-mid 60s. Phantom stock cancels orders; safety stock ties up cash.
What the programme delivered.
Inventory accuracy after item-level RFID.
Sales uplift reported by most RFID retailers.
Out-of-stock reduction; ~15% less shrink.
Client identity withheld under confidentiality. Figures reflect outcomes from comparable RTLS/RFID deployments; your own numbers depend on use case, environment and execution.
The challenge
Inaccurate inventory breaks every omnichannel promise. Out-of-stocks lose sales, manual counts are slow, and shrink erodes margin.
Our approach
- Item-level RAIN RFID tagging at source or in-store.
- Handheld cycle counts plus optional overhead/fixed readers for hot zones.
- Define accuracy targets and a counting cadence by category.
- Feed RFID stock into OMS so ship-from-store is trustworthy.
- Use EAS-style exit reads to deter shrink.
Technology & integration
Stack deployed: RAIN RFID item-level tags, handhelds, fixed/overhead readers; EAS integration.
Integration: OMS / e-commerce, POS, WMS, merchandising and replenishment.
Related: RAIN RFID vs RTLS · Retail RTLS · Retail hub