Case study · DefenceEarlier work by our advisers · client name withheld under NDA
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Defence · Confidential

Personnel accountability and custody on an air-gapped network.

A defence systems integrator needed accountability and controlled-item custody with no internet dependency.

The programme and figures on this page come from an earlier work by our advisers. The client name is withheld under NDA. Figures are as reported at the time. Named references are available under NDA when you engage.

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The challenge

What they were up against.

Manual accountability

Mustering and personnel accountability were manual and slow.

Custody had no audit trail

Controlled-item custody lacked a sealed, defensible audit trail.

No internet allowed

The solution had to run fully air-gapped on sovereign infrastructure.

Earlier work by our advisers. Client name withheld under NDA. Client name withheld under NDA; figures as reported at the time. Named references available under NDA. We model your own numbers when you engage.

Our approach

Independent, tied to a named KPI.

We delivered personnel accountability, controlled-item chain-of-custody and automated mustering on an air-gapped RF network, designed to IEC 62443 with full audit logging.

How we solved it

What the engagement delivered.

  • Personnel accountability and automated mustering
  • Controlled-item chain-of-custody, store to field
  • Air-gapped, on-premise deployment
Results

Results in this engagement

Logged
Accountability trail
Air-gap
On-prem
Audit
Grade custody
Sealed
Audit trail
Technology used

The stack behind it

UWB / active RFIDOn-prem stackIEC 62443
How we measured it

Baseline, method, period and what we excluded.

This page describes an engagement our advisers led in earlier roles. The client name is withheld under NDA. Figures are as reported at the time, with published industry sources where noted.

  • Baseline: Personnel and kit accountability by radio net and paper musters.
  • Method: Geofenced accountability with muster time-to-verified; custody events on controlled items; air-gap where mandated.
  • Period: Exercise cycle on a secure compound.
  • Excluded: Commercial office badge analogies.

Programme context

Defence accountability programmes emphasise rapid audit of controlled items across secure zones with strict access roles and often on-prem platforms.

Export control and classification overlays shape architecture more than radio choice.

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Outcomes in this engagement and how they were earned

Outcomes: audit time collapse, high inventory accuracy, fewer write-offs.

Lessons from this engagement

Lessons: no commercial office badge analogies; segment networks; document chain of custody for controlled items.

Deeper problem framing

Controlled-item audits consume days. Commercial badge analogies under-specify security.

Approach

On-prem options; strict roles; secure zones; rapid audit queries; export-control awareness.

Outcomes and measurement

Audit hours, inventory accuracy, write-off trends.

Governance, risk and what we refuse to claim

Figures from this engagement only. Your payback depends on adoption, integration quality and exception labour, not tag unit cost. Named references under NDA on engagement.

We challenge any supplier who asks you to accept demo-day averages as production truth.

Implementation sequence and change management

Classify data; choose on-prem/sovereign; role matrices; secure zone RF; rapid audit query design. No commercial badge shortcuts.

KPIs: audit hours, accuracy, write-offs.

Buyer checklist, supplier challenges and engagement shape

For defence accountability, resolve on-prem/sovereign and role matrices before any commercial SaaS assumption.

Buyer checklist before you sign: (1) written system of record for events; (2) acceptance tests with 95th-percentile performance under real interference; (3) integration owner named in IT/OT; (4) privacy or labour consultation path if people are tagged; (5) cybersecurity zoning sketch; (6) five-year TCO including batteries, spares, recalibration and SLA escalations; (7) exit/export terms so you are not hostage to a cloud tenant; (8) a pilot that can fail without political punishment.

Supplier claims to challenge in this pattern: brochure accuracy without production load; 'compliance included' without artefacts; ROI that assumes perfect adoption in 30 days; references that cannot be called under NDA; install partners who have never worked your vertical's overlays; shared support accounts; and any design that dumps locating onto a flat plant or clinical VLAN.

How TRACIO typically engages: stage-1 architecture and measurement design; independent shortlist and RFP language; pilot acceptance criteria; then optional implementation oversight or programme rescue if a prior pilot stalled. We don't sell hardware, so our advice stays independent. Pages like this one exist so you can prepare the workshop. Your numbers replace every planning band when we model payback.

Risk register themes that recur: mute fatigue on alerts; shadow spreadsheets reappearing beside the platform; battery logistics understaffed; master data too weak to support identity; works-council or IG review starting too late; and success declared on demo day before night-shift reality.

Document baseline windows explicitly: what you measured, for how long, which shifts, and what you excluded. Investment committees and auditors both punish fuzzy before/after stories. If your baseline is weak, spend two to four weeks fixing measurement before ordering anchors or portals. That discipline is cheaper than a stranded deployment and is the difference between a locating programme and a technology souvenir.

Training and communications plan: who explains purpose to operators, how often refreshers run, how contractors are inducted, and how successes are fed back without turning safety systems into league tables. Budget a champion network on each shift. Platforms do not adopt themselves. Where unions or works councils exist, share the purpose statement and retention rules early. Surprise monitoring is how programmes die. Finally, schedule a formal gate review against the written criteria; celebrate a no-go if evidence is weak. Expanding failure is not delivery.

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Last updated:

How TRACIO worked the problem

Mission constraints first

Independent advisory means the radio is chosen last. After the job, the constraints and the system of record are clear.

Air-gap and accreditation are hard gates

Discovery treats network, accreditation and custody as hard gates, not afterthoughts.

No reseller bias under pressure

When timelines compress, independence is what stops the default supplier winning by default.

Evidence the board and auditor can read

Measurement method agreed up front so readiness claims survive scrutiny.

Measurement

Baseline: accountability drill times, serialized-part audit gaps, and “unable to locate” tickets. Pilot: one unit/area with identity + location reconciled to the approved system of record. Steady-state: muster/accountability completion, custody exceptions, and audit findings. Figures are as reported in this engagement. Sensitive detail stays offline.

Next step

Ready when you are.

After the call, you get a written proposal with the price.

Thirty minutes on the architecture, the technology and the numbers: no pitch deck.