CenTrak — independent vendor assessment.
CenTrak is the second major US healthcare RTLS supplier alongside Stanley/Securitas, with a distinctive clinical-grade locating approach. This is TRACIO's vendor-neutral assessment — where CenTrak's accuracy and EHR integration win, and where alternatives fit better.
Who they are
CenTrak is a privately-held US company headquartered in Newtown, Pennsylvania.
Originally infrared-based (IR for room-level certainty), evolved to a hybrid IR + Wi-Fi + BLE + Second Generation IR architecture marketed as Clinical-Grade Locating with Certainty-Based Location services.
Strong references at top-tier US hospitals (many Top 100 ranked health systems) and growing internationally.
Where they're strongest
Room-level certainty — IR's line-of-sight constraint produces unambiguous room identification, valuable for hand-hygiene compliance, clinical workflow attribution, and EHR-attached location events.
Deep Epic and Cerner integration patterns are mature. Strong fit for academic medical centres and large integrated health systems with complex workflow attribution needs.
Where they're not the right answer
IR's line-of-sight requirement adds deployment complexity (sensors per room, line-of-sight maintenance). For non-healthcare or hospitals where centimetre-level position matters more than room certainty, BLE-AoA or UWB outperform. Pricing is in the premium tier.
How they compare
Versus Securitas (Stanley/AeroScout): head-to-head US healthcare competitor; both with deep references; CenTrak generally wins on room-level certainty, Securitas on infant protection.
Versus Kontakt.io: Kontakt.io more modern architecturally and cost-competitive; CenTrak deeper US enterprise references. Versus pure BLE-AoA (Quuppa partners): different accuracy paradigm — certainty per room vs precise sub-metre.
Frequently asked questions
Does CenTrak still require infrared sensors per room?
Modern deployments often use a hybrid of IR for certainty zones and BLE/Wi-Fi for broader presence. Pure-IR deployments are rarer than ten years ago.
How does CenTrak integrate with Epic and Cerner?
Mature integration patterns including patient-flow milestones, ADT events, and asset-utilisation feeds. We design specifics during stage 1.
CenTrak or Securitas Healthcare?
Both credible US healthcare RTLS leaders. Decision rests on specific use case (Hugs / infant protection favours Securitas; room-certainty workflow favours CenTrak), existing infrastructure, and regional reference base.
Is CenTrak credible for non-healthcare?
Some non-healthcare deployments exist (assisted-living, pharma manufacturing). For pure industrial RTLS the dedicated industrial vendors (Sewio, Ubisense) typically fit better.
Last updated: