Retail · EMEA · DC to flagship
Inventory accuracy from 65% to 98% — and BOPIS that works.
A European luxury fashion brand was breaking omnichannel promises on ~65% inventory accuracy.
The challenge
What they were up against.
Accuracy broke omnichannel
Inventory accuracy of around 65% made every fulfilment promise a gamble.
Untraceable shrink
Loss blended into one number with no item-level visibility.
Unreliable BOPIS
Click-and-collect from store stock could not be trusted.
Our approach
Vendor-neutral, outcome-led.
We rolled out item-level RAIN RFID from the DC to flagship stores with fixed overhead reads and handheld cycle counts, integrated to the order-management system.
How we solved it
What we delivered.
- Source-tagged item-level RAIN RFID from DC to store
- Fixed overhead reads plus handheld cycle counts
- OMS integration for reliable BOPIS
Results
The outcome the board saw.
65%→98%
Inventory accuracy
Omnichannel
BOPIS ready
Lower
Shrink
Item-level
DC to store
Technology used
The stack behind it
RAIN RFIDFixed + mobile readersOMS