Which technologies do you consult on?

All of the major location, identification and IoT technologies: RTLS (UWB, BLE, Wi-Fi), RFID (passive, active and RAIN UHF), industrial IoT and sensors, GPS and GNSS, AGV and AMR robot fleets, and hybrid stacks that combine them. We recommend the right mix for each zone and use case, not a single technology.

Are you really vendor-neutral?

Yes. We do not sell hardware or a software platform of our own, and we take no resale commissions, so our technology and vendor recommendations serve your outcome rather than a product we need to move.

Do you work outside the UK?

We are UK-based and work across Europe and internationally, delivering in English, German and French. Engagements can be remote or on-site depending on the work.

What does a consulting engagement include?

Typically discovery and requirements, vendor-neutral technology selection, vendor evaluation and RFP support, ROI and business case, solution architecture, and an implementation roadmap. We scope each engagement to where you are.

Can you help after the decision is made?

Yes. We work across the full lifecycle - we can also deploy, integrate, and operate the system, so you can keep one independent team from business case through to live operation.

How do we get started?

Usually with a short call or a fixed-fee discovery to scope the problem, followed by a proposal with clear deliverables, timeline and fees. There is no obligation and no platform pitch.

VENDOR PROFILE · BLE · HEALTHCARE

Kontakt.io — independent vendor assessment.

Kontakt.io is a Polish-American BLE RTLS specialist focused heavily on healthcare. This is TRACIO's vendor-neutral assessment — where Kontakt.io is the right call for hospital deployments, and where the broader healthcare RTLS specialists fit better.

Book a 30-minute scoping call

Who they are

Kontakt.io is a privately-held company with offices in Warsaw and New York, founded 2013.

Their stack covers BLE beacons and tags, gateways, the Kontakt.io platform for healthcare workflow and asset tracking, and a strong API surface for integration with EHRs (Epic, Cerner), CMMS and clinical workflow systems.

They have pivoted decisively into healthcare-vertical specialisation over the last several years.

Where they're strongest

Healthcare-specific platform features — patient flow, asset utilisation, hand-hygiene compliance, staff duress, contact tracing — built natively rather than retrofitted.

The BLE infrastructure leverages existing hospital Wi-Fi where possible, lowering deployment cost relative to pure UWB systems. Strong privacy-by-design posture, important for European hospital procurement and GDPR / HIPAA contexts.

Where they're not the right answer

BLE accuracy (typically room or zone level, 3-10 m) is appropriate for most hospital use cases but not for sub-metre tactical requirements where UWB or BLE-AoA fits better.

For non-healthcare verticals, Kontakt.io competes but isn't the default — broader RTLS vendors (Aruba, Quuppa partners) often win there. The platform's healthcare-specific opinionation is a strength in clinical contexts but limits cross-vertical reuse.

How they compare

Versus CenTrak / Stanley Healthcare: Kontakt.io is more modern architecturally and pricing-competitive; CenTrak has deeper US hospital reference base.

Versus Quuppa: Quuppa offers better BLE-AoA accuracy; Kontakt.io offers turnkey healthcare workflow. Versus Aruba / Cisco DNA Spaces: Kontakt.io specialises in healthcare; Aruba and Cisco offer broader enterprise Wi-Fi-led location.

FAQ

Frequently asked questions

Does Kontakt.io require new hospital Wi-Fi infrastructure?

Often no — they ride existing Wi-Fi 6 infrastructure for BLE gateway connectivity, reducing deployment cost. For dense or remote areas dedicated gateways may be needed. We size this in stage 1.

How is HIPAA / GDPR handled?

Privacy-by-design platform with role-based access, configurable retention and audit logging. Verify implementation against your specific privacy posture during pilot. See our HIPAA page for the framework.

Is Kontakt.io suitable beyond healthcare?

Yes for general BLE asset and workplace tracking; the platform layer is most polished in healthcare. For non-healthcare verticals we evaluate against Aruba, Cisco DNA Spaces and specialist platforms.

How does Kontakt.io integrate with Epic or Cerner?

Through HL7 / FHIR interfaces for patient and asset context, and standard REST APIs for events. Integration is typically built jointly with your hospital IT and the Kontakt.io services team.

Last updated: 26 May 2026